Refund policy

At Stella Jewels, we take pride in delivering high-quality, carefully curated pieces. Due to the nature of our jewelry and for hygiene and quality assurance reasons, all sales are final.

No Returns or Refunds

We do not accept returns, exchanges, or offer refunds for:

  • Change of mind
  • Incorrect item selection
  • Normal wear and tear

Please ensure you review your order carefully before completing your purchase.

Damaged or Incorrect Orders

Your satisfaction is important to us. If you receive an item that is damaged, defective, or incorrect due to an error on our end, we will gladly make it right.

To be eligible:

  • You must contact us within 48 hours of delivery
  • Provide your order number
  • Include clear photos of the issue

Once reviewed, we will offer a replacement or refund at no additional cost to you.

Final Sale Notice

All items are considered final sale unless otherwise stated. By placing an order with Stella Jewels, you agree to this policy.