Shipping policy

At Stella Jewels, every piece is thoughtfully crafted and packaged to ensure it arrives beautifully and safely to you.

Processing Time

All orders are processed within 1–3 business days. Each item is carefully prepared with attention to detail. During high-demand periods, processing times may be slightly extended.

Shipping Time & Rates

Once your order has been shipped, estimated delivery times are:

• Standard Shipping (U.S.): 3–7 business days
• Expedited Shipping: 2–3 business days

Shipping costs are calculated at checkout based on your location and selected delivery option.

Order Tracking

Once your order ships, you will receive a confirmation email with your tracking number so you can follow your order every step of the way.

Delays

Please note that delivery times may be affected by carrier delays, weather conditions, or other unforeseen circumstances. Stella Jewels is not responsible for these delays once your order has been shipped.

Incorrect Address

Please ensure your shipping details are correct at checkout. Stella Jewels is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Stella Jewels is not responsible for lost or stolen packages once marked as delivered by the carrier. If you experience any issues, please contact the shipping carrier directly.